Please Note - Change of Policy for Holiday Season
Although we do not charge for late pickups throughout the year, it has become necessary to modify our policies during the period of November 15 - January 15
1) During the period mentioned above, we ask that parcels be picked up within 1 week of notification of receipt - penalties may be incurred if left for longer periods of time.
2) Parcels are available for pickup only after 48 hours of receipt - it is nearly impossible for us to sort through thousands of packages immediately upon receipt to allow pickup.
3) Notification of parcel receipt may not be able to be made the same day - we try our best to notify you immediately upon receipt, but again, with the volume, this sometimes may not be possible and you may get called the next day.
We thank-you for your continued patronage and trust that you understand the need for us to modify our policy during this extra busy time.